Merriman IT — Computer Repair, IT Support, Web Design & Documentation for Austin

Merriman IT has offered fairly-priced computer repair and IT services to the greater Austin area for 10+ years. We're highly rated on Google reviews and take pride in fixing any computer problem, from a single laptop to a full office network.

We've also expanded to offer web design, UX strategy, and technical documentation services built for organizations that need more than a template site — including enterprise-grade information architecture, content systems, and support documentation.

Visit our website for more information on pricing and our full range of services: www.merrimanit.com

Computer & Hardware Repair
- Virus and spyware removal
- Slow/sluggish PC fixes and startup optimization
- Hardware upgrades and setup (SSD/NVME installs, power supply replacement)
- Laptop keyboard and fan replacement
- Laptop and desktop cleaning and blowouts
- PC building for any budget
- Software upgrades and updates, Windows 11 upgrades
Data & Backup
- Data recovery (PC/Mac/Linux/NAS)
- Data and hard drive cloning
- NAS (network storage) setup with automatic backups and file sync across every machine on your network — think of it as your own private cloud

Networking & Home Setup
- Network setup and troubleshooting
- Office network setup
- Printer and networked printer setup
- Remote desktop support
- Streaming setups
- Home security camera setup

Managed IT
- Outsourced pay-as-you-go or monthly
IT services

Web Design & UX Strategy
- Web design for businesses of any size, from small business sites to larger organizational platforms
- UX design and information architecture — intuitive, scalable site structures for growing companies
- Content strategy and website copywriting
- Online marketing / SEO
- Branded Facebook/Instagram/email marketing campaigns
Technical Writing & Documentation
- End-user documentation, help centers, and knowledge bases
- Internal process documentation
- Product and software documentation
- Customer-facing support content built to reduce ticket volume
- Content audits and migration for growing knowledge bases

And more! (chances are that if it involves a computer, we can do it)

Our Rates:
$45 fee to come out to you (waived if you drop your machine off) + $50/hour for most IT services. Most virus/spyware removal takes under an hour — typical cost is $50-$100.
Check our website's Rates page for more IT pricing info: www.merrimanit.com/rates/